The 360-degree feedback survey provides a rich picture of a person's style and competencies by showing how the person being assessed views their competencies and how their bosses and coworkers view their competencies. The standard survey is based on a five factor concept model of management and leadership covering competencies that appear frequently in company competency frameworks.
The standard survey measures 25 management and leadership competency dimensions covering 5 key areas. The survey also provides the opportunity for the assessors to provide performance improvement comments and suggestions. The survey can be tailored to assess the competencies in a client organization's framework.
|Initiating activity||Shows initiative, has positive attitude, self-starter.|
|Taking risks||Takes risks, challenges accepted practice, bends rules to make progress.|
|Creating and innovating||Originates change, makes things better, produces creative ideas and solutions.|
|Adapting to change||Adapts quickly to change, responds flexibly to people and situations.|
|Strategic thinking||Communicates vision, develops strategy, identifies business opportunities.|
|PLANNING AND ORGANIZING|
|Analyzing and interpreting||Analyzes situations carefully, makes rational judgments and logical decisions.|
|Making decisions||Decides quickly, displays confidence, acts independently when necessary.|
|Planning and prioritizing||Plans and prioritizes work activities, manages time effectively.|
|Monitoring quality||Takes pride in work, does job well, gets the detail correct.|
|Financial management||Plans and controls expenditure, manages money, watches costs.|
|Communicating||Expresses views clearly, makes impact with presentations.|
|Listening and supporting||Sensitive to people's needs, involves people in plans and decisions.|
|Relating and networking||Develops strong working relationships, builds rapport quickly.|
|Team working||Strong team player, works effectively with people.|
|Emotional awareness||Handles own and other people's feelings and emotions skillfully.|
|Achieving goals||Self-motivated, driven to get ahead, prepared to do whatever it takes.|
|Meeting customer needs||Applies customer concepts, focuses on quality and service.|
|Focusing on the business||Focuses on the bottom line, controls costs, sets ambitious targets.|
|Learning and developing||Exploits opportunities for self-development, energetic, self-aware.|
|Written communication||Conveys information clearly and concisely in emails, memos, papers, and reports.|
|Persuading and influencing||Has presence and authority, enjoys being in charge, takes lead.|
|Motivating and empowering||Empowers and motivates team members, delegates tasks effectively.|
|Coaching others||Coaches and develops team, gives regular feedback.|
|Coping with pressure||Handles pressure and stress, stays calm and in control.|
|Ethics||Promotes ethics, demonstrates integrity, encourages equal opportunities.|
The feedback report shows the client's ratings alongside the average and distribution of the assessors' ratings. The report shows areas of agreement about strengths and weaknesses, and any areas of disagreement--for example, hidden strengths and blind spots. The report also summarizes the comments and performance improvement suggestions provided by the assessors.
10 ~ 15 minutes
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