How Our Service Works
We provide a flexible, reliable, and secure online assessment service allowing individual employees and learners to take our assessments. This is how it works.
1 Assess Yourself
You start the process by taking an assessment. You can take all our self-assessments and our 360-degree feedback survey. Please read the instructions, complete all the questions, and enter your name and email address. You need to complete all our self-assessments in one go. You can't leave half-way through and come back later to finish it.
2 2CO Pay
You pay for the assessment using our secure payment provider, 2Checkout.com. 2CO provides multi-language customer support 24/7. You can pay by credit card or PayPal. When you have completed the payment process, you will be taken back to our site to get your results. 2CO will email you a receipt with your order and payment information within a few minutes of you completing the payment process.
3 View Report
When you come back to our site after paying, you will be presented with 2 options. You can download your report in PDF format, and/or you can have your report emailed to you. If you experience any problems at this stage, email us straightaway, and we will email your report to you. If you asked for your report to be emailed to you, and it doesn't arrive within a short time, please check your spam folder before contacting us.
4 Download Tips
Our feedback reports either have personalized feedback advice within the report, or they have generic advice and tips in a separate booklet that you download. You will find the link for this booklet at the end of the report. Download the booklet and file it with your feedback report.
5 Manage Feedback
Whether you get your report by email or view it in your browser straightaway, it is a good idea to file your report on your own system. It will save you time coming back to us again to get it. We can retrieve reports for 120 days from the day you take an assessment. After that, we delete your personal details and can't access your report.