Is this a secure site for purchases?
Yes. We work with 2Checkout.com (2CO) who is the payment processor for over 20,000 global online businesses. 2CO provides 24/7 phone support for payment related issues.
How long does it take to complete an assessment?
Most of our assessments take 10-15 minutes to complete, and a minute or two to pay online for the assessment.
When do I get my results?
Your results will be available to you as soon as you have paid for an assessment. You can download your results and/or have them emailed to you. You will also get a payment confirmation email from 2CO.
I haven't received my feedback report by email.
Please check your spam folder. If you do not see an email from us with your report, please email us straightaway.
How long do you keep my results for?
We can provide your results to you for up to 120 days from the day you take an assessment. We delete your personal details after 120 days so we can't provide reports after this time
Can I request a refund?
We do not provide full or partial refunds for assessments you have taken.